In an Emergency
Get ready for an emergency!
If you or someone you know is in immediate physical danger phone 111
Through calling 111, you can reach the police, the fire service and ambulances. You can text 111 if you are hearing or speech impaired and would like to use this service.
The police will help in situations like if these is a serious risk to a life or property, if someone is in danger, or if there has just been a crime.If it's not quite an emergency but you need the police, call 105.
The fire service will help if there is a fire, gas leak or storm danger.
An ambulance will help in medical emergencies like where there is difficulty breathing, chest pain, someone unconscious, and severe pain or bleeding.
If you need help but are not in immediate danger
There are other places you can contact
Call the Disability Helpline, 24 hours 7 days at 0800 11 12 13 (or text 8988)
For welfare assistance please call Work and Income at 0800 400 100
For health advice, call your GP, or you can call Healthline on 0800 611 116
National emergency support for disabled people
Our National Emergency Management Agency (Civil Defence) service has support services specifically for our community.
You can build a plan for a natural disaster, pandemic or other emergency which might affect you.
They take you through how to build a support network, what supplies you need and things to think about. Civil Defence also have specific plans for if you are hearing impaired, vision impaired or require a disability assist dog.
For local civil defence groups visit the Civil Defence website
Get organised for an emergency through Civil Defence's website
Please take a look at Met Service for any active weather warnings in your region
Cyclone support
Emergency health support
If you don't need to call an ambulance at 111 but you do need emergency care. You can visit your closest emergency health department.
Find your nearest hospital emergency department on Healthpoint
Emergency mental health support
Visit the tools and resources available on our mental wellbeing page.
Find mental wellbeing supports at this link