Mobility taxis transport people who use wheelchairs or mobility scooters
Tips for booking a mobility taxi
You usually must book mobility taxis in advance. We suggest you check these things with the taxi company:
- If they are a part of the Total Mobility scheme (or other discount taxi scheme)if you have access to the scheme.
- If they have a wheelchair hoist van or wheelchair ramp available, if needed.
- If their mobility taxi will fit your model or size of wheelchair or mobility scooter.
Companion driving services
Companion driving services provide a car and driver who can help you when you’re out and about. The fee you pay depends on the amount of time the driver spends:
- in the car (driving time)
- being with you during the outing (companion time)
- waiting for you, if needed (wait time).
You can use a companion driving service for medical and other appointment, scenic drives, airport drop-offs and pick-ups, shopping and other types of outings.
Tips for booking a companion driving service
- Get a quote for the journey and ask about payment options.
- Ask if they are part of the Total Mobility scheme, or other contract such as ACC, if applicable
- Check they can take your walker or wheelchair if you use one.
- If the driving service doesn’t state it, check that your driver has a current passenger (P) endorsement on their driver licence.
Last updated on Tuesday, 16 August 2022