Mobility taxis and driving services

Mobility taxis

Mobility taxis transport people who use wheelchairs or mobility scooters

Tips for booking a mobility taxi

You usually must book mobility taxis in advance. We suggest you check these things with the taxi company:

• If they are a part of the Total Mobility scheme (or other discount taxi scheme)if you have access to the scheme.

• If they have a wheelchair hoist van or wheelchair ramp available, if needed.

• If their mobility taxi will fit your model or size of wheelchair or mobility scooter.

Find out about discounted taxi fares for disabled people

Companion driving services

Companion driving services provide a car and driver who can help you when you’re out and about. The fee you pay depends on the amount of time the driver spends:

• in the car (driving time)

• being with you during the outing (companion time)

• waiting for you, if needed (wait time).

You can use a companion driving service for medical and other appointment, scenic drives, airport drop-offs and pick-ups, shopping and other types of outings.

Tips for booking a companion driving service

• Get a quote for the journey and ask about payment options.

• Ask if they are part of the Total Mobility scheme, or other contract such as ACC, if applicable

• Check they can take your walker or wheelchair if you use one.

• If the driving service doesn’t state it, check that your driver has a current passenger (P) endorsement on their driver licence.