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Independent Living

We’re your not-for-profit friendly community experts on all things related to disability and ageing–from generic information through to walking stick testing.


Independent Living provides free independent and unbiased information and advice about support services, assistive products and general information. We offer brochures and information in a wide variety of languages, and sell a huge tried-and-tested range of daily living aids.

Most importantly, we care about what people can do. We focus on abilities, we find solutions, and we work to understand the unique situation of everyone who comes to us. You’ll enjoy the caring advice and expertise of our team when you visit. Many of us have experienced disability ourselves, so what we do has deep personal meaning to us.

We’re all about helping you find your own path through life – staying by your side and on your side along the way.

Empowering you to live your best life,with ease.

  • Mobility scooters and canopies

  • Power chairs

  • Wheelchairs, walkers and walking aids

  • Lift chairs, cushions and orthopaedic chairs

  • Kitchen aids, kettles, trolleys, jar and can openers

  • Bathroom safety - bidets, toilet raisers, shower seats, safety grab rails, shower mats, waterproof limb protectors

  • Continence products - disposable and washable

  • Aids for daily living - reachers, magnifiers, dressing aids, pedal exercisers

  • Bedroom - electric beds, back rests, overbed tables and bedding protectors

  • Hire equipment - wheelchairs, walkers, crutches, bathroom and bedroom equipment

Independent Living - making daily living easier for Auckland communities since 1981.

Contact details

We also offer online orders, call & click and video consult services.

Telephone: 0800 625 100

Website: Visit Independent Living's website

Royal Oak

Opening hours

Monday - Friday: 9am to 5pm
Saturday: 9am to 4pm

Telephone: 09 625 0322

Email: royaloak@ilsnz.org

Website: Visit Independent Living's website

Address:

14 Erson Avenue, Royal Oak, Auckland 1061, New Zealand

Botany South

Opening hours

Monday - Friday: 9am to 5pm
Saturday: 9am to 4pm

Telephone: 09 281 5027

Email: botany@ilsnz.org

Address:

308 Te Irirangi Drive, Flat Bush, Auckland 2013, New Zealand

Browns Bay

Opening hours

Monday - Friday: 9am to 5pm
Saturday: 9am to 4pm

Telephone: 09 550 3387

Address:

13 Bute Road, Browns Bay, Auckland 0630, New Zealand

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