Right across New Zealand, the Federation of Disability Information Centres promote and support the local provision of generic disability, health and community information and resource services. These services are community integrated, needs driven and focus on achieving the aims of the International Convention for the Rights of People with Disabilities and the New Zealand Disability Strategy.

The Federation facilitates a national professional network of community hubs specialising in, and responding to, the needs of disabled people, older persons, their families/whanau and community.

The 22 Centres network nationally by voluntarily coming together as Principal Federation Members. The Federation requires Member Centres to uphold established national standards and provides training, promotion and mentoring.

The Centres provide a rich variety of services and information enquiries underpin what they do. Centres collectively handle over 200,000 requests for information each year. Enquiries are wide ranging and include access, education, employment, finance/benefits, mobility/transport, recreation, services and many more topics.

Federation Centres are experts on their own communities and work collaboratively with associated organisations and people to influence positive change and community growth.

The Federation works collectively with like-minded organisations, in order to network and overcome perceived funding and service overlaps. These relationships also assist in identifying service gaps and opportunities, as does the Federation’s facility of consistent New Zealand wide service statistics.

"Knowledge is power...Information is the key"